Privacy Policy

1. Introduction

Jonathan Valania, trading as AgentixGO ("we", "our", or "us"), operates the AgentixSEO platform, an SEO management and analytics service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. Agency and client administrators may also provide business details such as company name, address, phone number, and website URL.

Google API Data

When you connect your Google account through our platform, we access data from Google services including Google Business Profile, Google Tag Manager, and Google Calendar. This data is used solely for providing SEO analytics, tag deployment, and appointment booking within the platform. We access this data using OAuth 2.0 authentication, and we only request the minimum scopes necessary.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Website & SEO Data

We collect and analyze data related to your website's SEO performance, including domain metrics, backlink profiles, keyword rankings, local search grid results, citation listings, and page audit results.

Usage Data

We automatically collect information about how you interact with the platform, including pages visited, features used, and session activity for the purpose of improving the service and providing support.

3. How We Use Your Information

• Provide SEO analysis, reporting, and optimization recommendations
• Generate AI-powered content including blog articles, press releases, and GBP posts
• Display analytics dashboards with data from connected services
• Manage agency-client relationships and user permissions
• Send service-related notifications and alerts
• Improve and maintain the platform

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance | to provide the Service you signed up for
• Legitimate interests | to improve and secure the platform
• Consent | where required for specific processing activities
• Legal obligation | to comply with applicable laws

5. Data Sharing

We share data with the following categories of recipients:

• Service providers | hosting, analytics, and support tooling
• Payment processor & Merchant of Record (Stripe) | for checkout, subscription billing, payment method storage, fraud screening, tax calculation and remittance, refunds, and chargeback handling. Stripe processes your payment, billing address, and limited device or network data under its own Privacy Policy. We never receive or store your full card number or CVC.
• Professional advisers | legal and accounting services where necessary
• Authorities | where required by law or to protect our rights

6. Data Retention

We retain your account data for as long as your account is active. SEO performance data is retained to provide historical trend analysis. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymise your data when it is no longer needed.

7. Data Security

We implement industry-standard security measures including encrypted connections (TLS), row-level security policies on our database, and secure OAuth token handling. However, no method of transmission over the Internet is 100% secure.

8. Cookies

We use essential cookies and local storage to maintain your authentication session and user preferences (such as active agency/client selection and theme). We do not use third-party advertising or tracking cookies. For more details, see our Cookie Policy.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Request data portability
• Object to processing based on legitimate interests
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@agentixgo.com.

10. International Transfers

Your data may be transferred to and processed in countries outside of your jurisdiction. We use appropriate safeguards, including standard contractual clauses, to ensure your data is protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@agentixgo.com.