Refund Policy

    Last updated: June 2, 2026

    30-Day Money-Back Guarantee

    We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

    How to Request a Refund

    Refunds are processed by our payment provider, Stripe. To request a refund:

    • Email our support team at support@agentixgo.com with the email address used at checkout and your order or invoice number
    • If your purchase was processed through Stripe's managed payments program, you may also use the customer support link included in your Stripe receipt to contact Stripe directly

    Once approved, the refund is issued back to the original payment method through Stripe.

    Refund Eligibility

    Refunds are available for change of mind within the 30-day period. We do not impose unreasonable qualifiers on refund requests. Each request is reviewed individually and processed in good faith. Refunds may be denied where there is evidence of fraud, abuse, or material breach of our Terms of Service.

    Chargebacks & Disputes

    If you do not recognise a charge or believe it is incorrect, please contact us first | we can usually resolve the issue faster than a bank dispute. You may also dispute a charge directly with your card issuer; for transactions processed through Stripe's managed payments program, Stripe will handle the dispute on our behalf and may contact you for additional information.

    Processing Time

    Once a refund is approved, it typically takes 5-10 business days for the funds to appear in your original payment method. The exact timing depends on your bank or card issuer.

    Subscription Cancellations

    You may cancel your subscription at any time from your billing settings or by contacting support. Cancellations take effect at the end of your current billing period and you will retain access to the Service until that period ends. Cancellation does not automatically trigger a refund; refund requests must be submitted separately within the 30-day window.

    Contact Us

    If you have any questions about this Refund Policy, please contact us at support@agentixgo.com.

    © 2026 Jonathan Valania (AgentixGO). All rights reserved.